Our Privacy Policy

Introduction:

MK Garden Care Ltd respects your privacy and is committed to protecting your personal data. This policy explains how we collect, use and store your data in accordance with UK GDPR and the Data Protection Act 2018. By using our website or providing your data, you agree to this policy.

Data Controller:

MK Garden Care Ltd is the data controller responsible for your personal data. Contact details are available on our website.

Our Commitment: We keep your data secure and confidential, only collect relevant information, do not use your data for marketing without consent, and review how we store and process data regularly. You have the right to contact the Information Commissioner’s Office (ICO) at www.ico.org.uk if you have concerns.

Data We Collect:

We may collect personal data including your name, address, email, telephone number, financial details, project information, preferences, and communications. We may also collect technical data such as IP address and website usage. We do not collect sensitive personal data.

How We Collect Data:

Data is collected through direct contact (phone, email, forms, social media), website enquiries, referrals, and analytics tools such as Google Analytics.

How We Use Data:

We use your data to provide services, manage projects, respond to enquiries, meet legal obligations, and where necessary for legitimate business interests or with your consent. We do not use your data for unsolicited marketing.

Data Sharing:

We do not sell or share your data for marketing. Your data may be shared where necessary with contractors, suppliers, service providers, professional advisers, or authorities such as HMRC for service delivery or legal compliance.

Cookies and Analytics:

Our website uses cookies and Google Analytics to collect anonymous data to improve website performance. You can manage cookies via your browser settings.

Data Security:

We have measures in place to protect your data from loss, misuse or unauthorised access. Access is limited to those who need it for business purposes.

Data Retention:

We retain data only as long as necessary. Client data may be kept for up to six years for legal and tax purposes. Data may be anonymised for research or analysis.

Your Rights:

You have the right to access, correct, erase or restrict your data, object to processing, request data transfer, and withdraw consent. Requests can be made via our website and we aim to respond within one month.

Third-Party Links:

Our website may include links to other websites. We are not responsible for their privacy policies.

Updates:

We may update this policy from time to time. Please check this page periodically for changes.